Community Group FAQs

FAQs relating to group registrations, participation and payments

After the final draw has been completed, the Community Lottery team will work through the financial reconciliation of the Community Lottery. The team will be working to complete the process as soon as possible so the raised funds can be transferred for payment to each community group’s nominated bank account.

When registering your community group to be involved in the Community Lottery, you would have been asked to provide your group’s bank account details for the raised funds to be sent to.

If you have not provided your community group’s bank details, have a new bank account or are unsure if you have provided the correct details, we will need you to do the following:  

1. Send a signed letter via email, preferably with your group’s letterhead if you have one, sent from your community group’s president/CEO/treasurer/secretary/leader etc.

2. Provide your groups bank account name, account number and BSB

3. Provide your group’s ABN

4. Provide information on if your group registers for GST

5. Email this information to

If you are interested in the opportunity to raise funds for your community group in the next Community Lottery, you can register your interest in participating here.

Once we have your details our Community Lottery team will be in touch when the next Community Lottery group registrations are open.

We’ll keep you and your community group up to date via the Community Lottery website. We’ll also send regular updates and communicate important information to the nominated email address you provided when you registered your group.

If you are interested in the opportunity to raise funds for your community group in the next Community Lottery, you can register your interest in participating here.

We’ll send reminders, information and marketing tips and tricks throughout the duration of the lottery to help your community group sell as many online tickets as possible. 

The resources include tips and information for your community group’s social media pages with possible ways to direct people to buy tickets from your group’s unique webpage on the Community Lottery website. We will also be providing email templates that you can send to your group’s contacts.

All resources and information will be sent to the nominated email address provided for your group’s registration.

If you are interested in the opportunity to raise funds for your community group in the next Community Lottery, you can register your interest in participating here.

Visit the Community Lottery portal sign in and select the ‘Forgot your password?’ hyperlink at the bottom left.

This hyperlink will ask you to type your email address in and will send you a new password to that email address, allowing you access to your Community Lottery portal. Once logged in again, you will then be asked to create a new password.

If you are still having issues logging in, please contact us.

General FAQs

There are 700,000 tickets available for sale at $2 per ticket in the 2020 Community Lottery.

There are 70 prizes on offer for the 2020 People's Choice Community Lottery, worth more $300,000. Our top prizes this year include the Toyota Yaris, Rav4 and Corolla, Harvey Norman Ultimate Home package and many more! Visit the prize list to see all the prizes up for grabs this year.

For more information on each of our proud Business Supporters who make this lottery possible by providing all the prizing, visit our Supporters.

So we can protect the health and safety of the community after the effects of the COVID-19 pandemic, be environmentally conscious and have the lottery run much more effectively, we've  made the 2020 Community Lottery 100% online.

We want to continue to support our communities through the People’s Choice Community Lottery and we’re pleased to introduce a simple, online solution. 

Visit our Key Dates  page.

Ticket Purchasers FAQs

Your 2020 Community Lottery ticket numbers and information are sent to the email address provided when you purchase your tickets online.

If you can’t find the email with your tickets after purchasing, please check your Junk Mail before contacting us.

Yes! If you buy tickets before Tuesday 3rd November, you'll automatically go into the draw to win our Early Bird prize, which is the all new 2020 Toyota Yaris Hybrid. Once the Early Bird draw is completed, all tickets go into the draw to win prizes in the main prize draw. 

Our Community Lottery team can resend your tickets to the email you supplied when you purchased them. You will need to contact us with your name and email address so we can find the tickets and resend them. 

All Community Lottery draws are conducted on Level 14, 50 Flinders Street, Adelaide on the below dates.

Early Bird Prize draw - Tuesday 10 November 2020. 
Main prize draw - Friday 26 February 2021. 

The Early Bird and main prize draw winning ticket numbers will be published in Adelaide Sunday Mail, The Advertiser (Adelaide) and on the Community Lottery website.

The People’s Choice Community Lottery team will be in contact with all winners by either phone or email.

Who do I contact if I have a question?

You can contact the Community Lottery team by either…

1. Calling us on 13 11 82 

2. Emailing to

3. Contact Us on the website