Community Group FAQs

FAQs relating to group registrations and participation

*We are using a new system this year! All groups need to re-register their details even if they have participated in the lottery in previous years* 

Registering your community group involves three simple steps!

1. Go to the Community Lottery home page and click ‘Register Group’ in the main navigation.

2. Create your account for the Community Lottery portal by selecting the ‘Not registered?’ hyperlink at the bottom right of the portal log in.

3. Complete the group registration form that will automatically appear when you first sign in.

Our Community Lottery team will review your group registration and approve your group’s involvement in the 2020 Community Lottery. You will receive an email once our team has approved your involvement in 2020 Community Lottery.

Your group will have its own, unique webpage on our Community Lottery website with all the information you provided upon registration once approved This webpage allows you to send people directly to buy tickets for your group. 

We’ll keep you and your community group up to date via the Community Lottery website. We’ll also send regular updates and communicate important information to the nominated email address you provide when you register your group.

We’ll send reminders, information and marketing tips and tricks throughout the duration of the lottery to help your community group sell as many online tickets as possible. 

The resources include tips and information for your community group’s social media pages with possible ways to direct people to buy tickets from your group’s unique webpage on the Community Lottery website. We will also be providing email templates that you can send to your group’s contacts.

All resources and information will be sent to the nominated email address provided for your group’s registration.

Yes! Once you have logged into the Community Lottery portal you can register multiple community groups to participate in the Lottery.

All you have to do is click on the ‘Register a group’ button in your Community Lottery portal and complete the registration for each community group. You can manage each group’s unique webpage information such as logos, videos and fundraising goals from your portal log in.

Visit the Community Lottery portal sign in and select the ‘Forgot your password?’ hyperlink at the bottom left.

This hyperlink will ask you to type your email address in and will send you a new password to that email address, allowing you access to your Community Lottery portal. Once logged in again, you will then be asked to create a new password.

If you are still having issues logging in, please contact us.

General FAQs

There are 700,000 tickets available for sale at $2 per ticket in the 2020 Community Lottery.

There are 70 prizes on offer for the 2020 People's Choice Community Lottery, worth more $300,000. Our top prizes this year include the Toyota Yaris, Rav4 and Corolla, Harvey Norman Ultimate Home package and many more! Visit the prize list to see all the prizes up for grabs this year.

For more information on each of our proud Business Supporters who make this lottery possible by providing all the prizing, visit our Supporters.

So we can protect the health and safety of the community after the effects of the COVID-19 pandemic, be environmentally conscious and have the lottery run much more effectively, we've  made the 2020 Community Lottery 100% online.

We want to continue to support our communities through the People’s Choice Community Lottery and we’re pleased to introduce a simple, online solution. 

Visit our Key Dates  page.

Ticket Purchasers FAQs

Your 2020 Community Lottery ticket numbers and information are sent to the email address provided when you purchase your tickets online.

If you can’t find the email with your tickets after purchasing, please check your Junk Mail before contacting us.

Yes! If you buy tickets before Tuesday 3rd November, you'll automatically go into the draw to win our Early Bird prize, which is the all new 2020 Toyota Yaris Hybrid. Once the Early Bird draw is completed, all tickets go into the draw to win prizes in the main prize draw. 

Yes! Our new Community Lottery website allows you to purchase tickets for multiple groups in the same transaction as you can accumulate your tickets in your shopping cart. You can browse all the different community groups involved with the lottery and select different ticket bunches.

Our Community Lottery team can resend your tickets to the email you supplied when you purchased them. You will need to contact us with your name and email address so we can find the tickets and resend them. 

If you choose not to buy tickets for a specific community group but still want to buy tickets for a chance to win prizes, the proceeds from your tickets purchases will be donated to our charity partner HeartKids. 

All Community Lottery draws are conducted on Level 14, 50 Flinders Street, Adelaide on the below dates.

Early Bird Prize draw - Tuesday 10 November 2020. 
Main prize draw - Friday 26 February 2021. 

The Early Bird and main prize draw winning ticket numbers will be published in Adelaide Sunday Mail, The Advertiser (Adelaide) and on the Community Lottery website.

The People’s Choice Community Lottery team will be in contact with all winners by either phone or email.

Community Lottery tickets can not be bought in the name of a group or organisation, but are able to be purchased in the name of an organisation's President, Secretary or Treasurer. This allows community groups and organisations the opportunity to win prizes. opportunity to win prizes. 

Who do I contact if I have a question?

You can contact the Community Lottery team by either…

1. Calling us on 13 11 82 

2. Emailing to

3. Contact Us on the website